Privacy Policy

Last updated: October 31, 2026

handmade and heartfelt (“we”, “us”, “our”) operates HandmadeHub. This policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

• Account data: name, phone, email, role.
• Order data: products, addresses, payment metadata (not full card numbers — Razorpay handles those).
• Device data: app version, OS, push notification token, anonymised analytics.

2. How we use it

• To process orders, payments, and deliveries.
• To send transactional notifications (order placed, shipped, delivered).
• To improve product quality and prevent fraud.

3. Sharing

We share only what's necessary with payment processors (Razorpay), SMS providers (MSG91), push providers (FCM), and law-enforcement when legally compelled. We never sell personal data.

4. Your rights

You can request a copy of your data or its deletion at any time. Write to [email protected].

5. Contact

handmade and heartfelt · https://handmadehub.in/ · +91 7348000169